·         Act as the main point of contact in all matters relating to client concerns and needs

·         Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

·         ​Build and strengthen client relationships to achieve long-term partnerships

·         Plan a monthly visits schedule to meet clients and discuss their requirements

·         Maintain accurate client records, keeping track of any contract updates and renewals

·         Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met​