Customer Service Agent

الرئيسية تفاصيل الوظيفة
Customer Service Agent
المنشأة : Centro-CDX
المؤهل التعليمى : بكالوريوس
التخصص :
سنوات الخبرة : لا يشترط وجود خبرة
مقر العمل : الرياض
الحى :
اخر تحديث : منذ سنتين
ساعات العمل : 8ساعات
الوظائف الشاغرة : 30
الراتب : الراتب بعد المقابلة الشخصية
تقدم للوظيفة
عدد المتقدمين : 0
تم مشاهدتها : 442
رجوع للصفحة السابقة
مهام الوظيفة
  • Provide customer support by answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
  • Facilitate sales process by connecting customers to client consultants to assist in purchases.
  • Manage billing inquiries through the use of various internal systems to meet client objectives.
  • Document customer interactions using internal systems to assist them in future inquiries.
  • Ensure customer contact is adhering to professional and business structure to maintain brand quality.
المميزات

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شروط الوظيفة

Centro-CDX is looking for talented customer service agents with the below requirements to join our new site in Riyadh: (Saudi Nationals Only) 

  • 0-1 year of experience in Contact Centers
  • Good command of  English
  • Excellent communication skills
  • Strong time management skills
  • Basic Computer skills

 

نبذة عن المنشآة
Centro CDX is a multinational technology-driven business process outsourcing company aiming to become the one-stop-shop business partner of choice. Catering to various industry sectors, Centro CDX offers state-of-the-art CX and DX services and solutions, provided by a diverse pool of talents of 1000+ employees, located in Cairo-Egypt, Manilla-The Philippines, and Virginia-USA.