Duties and Responsibilities:
1. Committed to delivering high levels of customer service.
3. Responds courteously and efficiently to queries and problems from guests and system users.
4. Ensures cleanliness of all data equipment and computer rooms.
5. He must be a self-starter, alert, energetic, responsible and flexible.
6. Ability to troubleshoot hardware and software problems.
8. Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
9. Checking daily backups, all system interfaces, Server hardware and logs namely OPERA (PMS), MICROS (POS), SUN SYSTEM and MATERIAL CONTROL (MC).
10. Must know the Network fundamentals, general network setup and device configuration.
12. Good knowledge of server hardware, Disk storage technology, I/O devices.
13. Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory and firewall.
14. Extensive knowledge on Active Directory, Management and Implementations.
15. Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
16. Anti-virus setup and day to day support.
19. Monitors and maintains proper inventory of hardware and software license.
Able to perform other IT or Systems related task assigned by the management